As part of the Gold Website Package we will implement up to 10 pages along with the shop categories and products of your choice,

Below we detail some of the page types that we recommend you think about when choosing this package.

Terms & Conditions / Terms of Service; when selling items on the internet potential customers need to understand your trading terms - the contract between you and them which covers both parties during and after the transaction stage.

Privacy Policy; tells users what information is collected about them when visiting / registering with your site, and what you will do with this information.

Returns Policy; should a purchase not satisfy the customers needs for whatever reason, your returns policy will highlight exactly where the customer stands and how to perform the return.

General Site / Information Page(s); don't make the common mistake of just having a shop online with little or no information about you or the serives that you offer. An informaed visitor usually becomes a customer.

Without the pages or information identified below you could quite easily and unknowingly send your customers elsewhere. After all if they can't find the information they want from you, they will from someone else. Not all example pages are available here as they are largely specific to your business type or operation.

Try thinking about the following:

• Shop introduction
• About you and your services
• Shipping policies
• Security
• Price matching
• Special orders
• Damages / Returns
• Payment methods

We have produced example information pages, or pointers for some of the pages indicated above, you can view these from the attached sub menu.

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